Returns & Refund Policy

Due to the perishable nature of our pasture-raised products, we cannot accept physical returns of food items. However, we are committed to your satisfaction and will offer a refund or replacement for any order that arrives damaged or fails to meet our quality standards.

Return Process

• 1.
  Inspect Your Delivery

  Please examine your order immediately upon arrival to ensure all perishable items are in good condition and at the proper temperature.

• 2.
  Document Issues

  If you notice damage or quality concerns, take clear photos of the product and the shipping label within 24 hours of delivery.

• 3.
  Contact Support

  Email our customer service team with your order number and the photos of your items to initiate a claim for a refund or store credit.

• 4.
  Resolution

  Our team will review your request within 2 business days and process a replacement shipment or a refund to your original payment method.